FAQs
Frequently Asked Question.
- How do I pay for my order?
You can pay through multiple payment options on robohub.in the checkout page. You can pay through Credit/Debit Card, Internet Banking, Mobile Payments, Manual bank transfer, and Wallets.
Cash on Delivery is offered and it is location dependent. Applicability of COD is determined by our system once you enter the pin-code of your area. Also the COD service is chargeable (Rs.25). It is charged by the shipping company for cash handlings.
Once you place a COD order, our executive will call you to confirm your order only after which your order will be processed.
It is best to prepay your order and buy confidently.
- I want to cancel the order?
Submit a ticket mentioning below details.
1.Your order id.
2. Valid region for cancellation.
- Once the ticket is submitted,We will check. If the order is yet to be shipped, if it is not shipped, then we will cancel the order and process your refund in your original mode of payment.
-If the parcel is already out of warehouse and is in transit, you can reject the parcel so that it will come back to us.
- I need quotation for some products.
Please submit a ticket with all the details of your requirement and quantity and we will be providing you with the quote for the same right away.If the SKUs of the products from robohub.in are mentioned then it would be a lot easier to process your requirement. Please make sure to include below details.
- Your name with contact email.
- Required products and quantity.